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I, , hereby authorize Cricket Debt Counseling to retrieve the debt information from my credit report. I agree to release, indemnify, hold harmless Cricket Debt Counseling and any reporting agency Cricket Debt Counseling uses with regard to any information provided by the reporting agency. I acknowledge that facsimile, copy, or email shall be as valid as the original. I understand that this debt pull will appear on my credit report and may have a negative impact on my credit rating. If you see errors on your credit report, you can dispute the information in your report directly with Experian online.

• The Experian report does not include a FICO score.

• No refund is available once the report has been delivered.

• If your report retrieval fails you will be allowed an additional opportunity to make changes to your information and resubmit your request.

• If after two attempts no report is returned your payment will be refunded. Please allow up to 5 - 7 business days for the refund to be processed depending upon your financial institution.

The purchased credit pull information is provided by Experian, P.O. Box 4500 Allen, TX 75013

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Frequently Asked Questions

Questions about the Experian Credit Report

The credit report only shows that I can pay by credit card and I don’t have one. How else can I pay?

Most grocery stores have prepaid credit cards (with a VISA/Mastercard/American Express logo) for purchase and you can use that to buy your credit report.

Will the report show my FICO score?

No, the report does not include your FICO score.

Why didn't I get a credit report back when I paid for it?

We cannot guarantee that a report will be generated by Experian. You will be given the opportunity to correct any issues and try once more. If you are still not provided with a report, your fees will be refunded in 5-7 business days (depending on your financial institution).

Why don't I see my debts from the Experian report in my credit counseling budget?

The debts from the Experian report are not automatically imported into your credit counseling and have to be entered manually.

There are debts on my credit report that are not mine. How do I get that corrected?

You can contact Experian to dispute items on your credit report. Their website is www.experian.com

I have other questions, who can help me?

If you have questions that are not addressed in the FAQ, you can send your questions via email to: exp@cricketdebt.com.

Your Experian Credit Report